HealthcareMental Wellness CRM & Community Care Platform
Huakina creates a safe, accessible, and anonymous digital space for mental wellness and emotional support. Their main mission is to help users manage emotional challenges through expert guidance, real-time communication, and self-help techniques.
Tech Stack
React, Python, Postgres, Azure
Project Type
Company Project
Service Type
CRM dashboard
Industry
Healthcare, Mental Wellness
About Client & Project
Huakina is dedicated to creating a safe, accessible, and anonymous digital space for mental wellness and emotional support. Alongside its mental health platform, Huakina provides iwi social services, home care support, Whare Oranga, and Awhi Healthy Homes, empowering communities to achieve well-being, resilience, and independence through holistic care. Their vision is thriving, healthy, independent communities, and their mission is compassionate, holistic support for wellbeing.
Challenges For Client
The Key Features We Integrated
User Management (Admin-Controlled)
Admin-controlled system for secure user creation, permission assignment, activity monitoring, and centralized access management across organizational operations.
Client and Family Profile Management
Comprehensive profiles storing client and family details, service history, notes, and engagement records securely.
Evaluation Module with QR-Based Surveys
QR-enabled digital surveys for instant feedback collection, supporting program evaluation, satisfaction measurement, and impact assessment.
Referral Intake and Consent Tracking
Digital referral capture with structured intake forms, automated status updates, and secure consent documentation tracking.
Program and Enrolment Management
Structured program creation, participant enrolment management, capacity tracking, scheduling, and individual progress monitoring.
Attendance Tracking with Date-Wise Visibility
Participant attendance tracking with date-wise visibility to monitor engagement trends and participation consistency.
Product Development Cycle
Requirement Analysis and Workflow Mapping
Understanding client needs, defining system objectives, and mapping detailed workflows to ensure accurate functionality and smooth operational processes.
UI/UX Design Aligned with Huakina Branding
Designing intuitive, culturally aligned interfaces reflecting Huakina’s branding, ensuring accessibility, usability, and seamless user experience across devices.
Backend and Database Development
Developing secure server-side logic and structured databases to manage data storage, processing, integrations, and system performance efficiently.
Feature-Wise Implementation Using Modular Architecture
Building system features in independent modules, enabling scalability, easier updates, maintenance, and flexible future enhancements.
Role-Based Access Control Setup
Configuring secure permission levels to ensure Admin, Facilitator, and Staff access only authorized data and functionalities.
Testing, Deployment, and Handover
Conducting thorough system testing, deploying to the production environment, and providing documentation, training, and complete client handover support.
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